Federal Communications Commission FCC 14-175 
1
STATEMENT OF
COMMISSONER JESSICA ROSENWORCEL
Re: Rural Call Completion, WC Docket No. 13-39.
For too long, consumers in rural America—and the carriers that serve them—have complained 
about dropped calls, missed calls, and connections that fail.  This is unacceptable. After all, failure to 
complete calls to rural subscribers can cut families off from relatives in rural areas, lead rural businesses 
to lose customers, and create dangerous delays for first responder communications. 
A year ago, we took steps to fix rural call completion. Specifically, we put in place new 
recordkeeping, retention, and reporting requirements. These rules were intended to help ensure that rural 
consumers receive service on par with their urban counterparts.  However, these rules are not yet in effect.  
So I’m pleased that this Order on Reconsideration resolves several pending petitions for reconsideration 
that will allow us to move forward with putting these rules into effect.  Going forward, I hope we can 
move faster to bring an end to this persistent problem.