NEWS
Federal Communications Commission
445 12
th
Street, S.W.
Washington, D. C.  20554
This is an unofficial announcement of Commission action.  Release of the full text of a Commission order constitutes official action.
See MCI v. FCC, 515 F.2d 385 (D.C. Cir. 1974).
News Media Information: (202) 418-0500
Internet: http://www.fcc.gov
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FOR IMMEDIATE RELEASE: NEWS MEDIA CONTACTS:
December 19, 2014                                                                         Mark Wigfield at (202) 418-0253
Email: Mark.Wigfield@fcc.gov
STATEMENT FROM FCC CHAIRMAN TOM WHEELER ON T-MOBILE SETTLEMENT
“Cramming is a significant problem. For too long, millions of consumers have been scammed --
billed for bogus charges on their phone bills for services they didn’t request. This is unacceptable. 
Today’s settlement is a win for consumers who have been victimized by cramming. It means 
compensation for T-Mobile customers who were fraudulently billed for third-party services that they did 
not want or authorize. And it goes one step further. Today’s action will also help protect all of T-Mobile's 
customers from bogus third-party charges in the future."
“The FCC remains committed to protecting consumers from cramming as well as any unjust and 
unreasonable business practices committed by the nation's carriers. Protecting consumers from 
unauthorized fees on their phone bills is a team effort. The FCC, FTC, CFPB and state Attorney Generals 
have critical roles in protecting consumers from cramming. Earlier this year the FCC along with the FTC 
and state partners announced a historic settlement with AT&T for similar mobile cramming violations. I 
look forward to working with our federal and state partners in to crack down on cramming and protect 
America's consumers."
-FCC-