NEWS
Federal Communications Commission
445 12
th
Street, S.W.
Washington, D.C.  20554
This is an unofficial announcement of Commission action.  Release of the full text of a Commission order constitutes official action.
See MCI v. FCC. 515 F 2d 385 (D.C. Cir. 1974).
News Media Information 202 / 418-0500
Internet: http://www.fcc.gov
FOR IMMEDIATE RELEASE: NEWS MEDIA CONTACT:
May 2, 2014 Mark Wigfield, 202-418-0253
E-mail: mark.wigfield@fcc.gov
FCC PLANS $11.9 MILLION FINE AGAINST PURPLE COMMUNICATIONS, A CALIFORNIA 
COMPANY
Alleges Company Wrongfully Billed the TRS Fund, a Fund Supporting Communications Access for People 
with Disabilities
Washington, DC – The Federal Communications Commission plans to fine Purple Communications, Inc.
$11.9 million, alleging that the company improperly billed the Telecommunications Relay Service (TRS) 
Fund, a government fund designed to support communications access for people with hearing and speech 
disabilities. 
The FCC found that the Rocklin, CA company sought and received millions in reimbursements from the TRS 
fund for customers with names that were so clearly false that they could not have been the actual names of 
eligible users, including names like “sdfsdf cicwcicw,” “ Myname Yourname,” and “Lot$a Money.”  Federal 
law requires that TRS providers verify the names and mailing addresses of their users. 
“Purple’s actions have threatened the integrity of a fund that is designed to help persons with hearing and 
speech disabilities make phone calls,’’ said FCC Enforcement Bureau Acting Chief Travis LeBlanc. “This is 
not only a misuse and waste of government resources, but it comes at the expense of a community that relies 
on this fund for basic communications needs.  We have zero tolerance for this type of abuse.”
  
The FCC found that Purple billed the TRS Fund for calls by more than 40,000 registrants with names
composed of random keystrokes, vulgarities, or addresses.  The proposed fine is based in part on the amount 
that Purple received from the TRS Fund from June 2010 through January 2011 for false name users.  Purple is 
also required to reimburse the TRS Fund for the improperly billed amounts.  
To protect the TRS Fund from waste, fraud, and abuse, the FCC requires TRS providers to use a reasonable 
process to verify the name and mailing address of potential TRS users, and support reimbursement requests
with true and adequate data to justify payment.  
The Notice of Apparent Liability is available at: http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-14-
57A1.pdf
-FCC-