_FCC Form 472 Instructions Page 1 of 7 July 2013 Estimated time per response: 1.0 hour FCC Form 472 Universal Service for Schools and Libraries BILLED ENTITY APPLICANT REIMBURSEMENT FORM Instructions for Completing the Universal Service for Schools and Libraries Billed Entity Applicant Reimbursement (BEAR) Form FCC NOTICE FOR INDIVIDUALS REQUIRED BY THE PRIVACY ACT AND THE PAPERWORK REDUCTION ACT Part 54 of the Commission’s Rules authorizes the FCC to collect the information on this form. Failure to provide all requested information will delay the processing of the application or result in the application being returned without action. Information requested by this form will be available for public inspection. Your response is required to obtain the requested authorization. The public reporting for this collection of information is estimated to range from 1 to 2 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the required data, and completing and reviewing the collection of information. If you have any comments on this burden estimate, or how we can improve the collection and reduce the burden it causes you, please write to the Federal Communications Commission, AMD-PERM, Paperwork Reduction Act Project (3060-0856), Washington, DC 20554. We will also accept your comments regarding the Paperwork Reduction Act aspects of this collection via the Internet if you send them to PRA@fcc.gov. PLEASE DO NOT SEND YOUR RESPONSE TO THIS FORM TO THIS ADDRESS. Remember – You are not required to respond to a collection of information sponsored by the Federal government, and the government may not conduct or sponsor this collection, unless it displays a currently valid OMB control number or if we fail to provide you with this notice. This collection has been assigned an OMB control number of 3060-0856. THE FOREGOING NOTICE IS REQUIRED BY THE PRIVACY ACT OF 1974, PUBLIC LAW 93-579, DECEMBER 31, 1974, 5 U.S.C. 552a(e)(3) AND THE PAPERWORK REDUCTION ACT OF 1995, PUBLIC LAW 104-13, OCTOBER 1, 1995, 44 U.S.C. SECTION 3507. PURPOSE OF FORM The FCC Form 472, Billed Entity Applicant Reimbursement (BEAR) Form is used by the Billed Entity that received a Funding Commitment Decision Letter (FCDL) from the fund administrator, the Schools and Libraries Division (SLD) of the Universal Service Administrative Company (USAC), and filed an FCC Form 486, Receipt of Service Confirmation Form, indicating that the Billed Entity intended to submit to USAC an invoice for reimbursement of discounts on eligible services received on or after the effective date of discounts and already paid for by the applicant. Completion of the BEAR Form is mandatory unless the Billed Entity and service provider have made their own, mutually agreed-upon arrangements for reimbursement or implementation of the discounts. If such an arrangement has been mutually agreed upon, reimbursement of the discounts can be achieved by submission of an FCC Form 474, Service Provider Invoice Form to the fund administrator, following the implementation of the discounts. The applicant should prepare and submit a BEAR Form to the fund administrator when ALL of the following conditions occur: 1. The applicant receives a FCDL from the fund administrator which approves discounts for services; AND 2. The applicant is already receiving or has received these services, and has already paid for the services, including the price of the discounts; AND 3. The applicant has filed an FCC Form 486; AND 4. The service provider has filed an FCC Form 473. _FCC Form 472 Instructions Page 2 of 7 July 2013 A Billed Entity will prepare a BEAR Form for the amount of the discounts associated with the services set forth in a specific Funding Request Number (FRN from the associated FCC Form 471 which the applicant has already received and paid for. If the applicant will be seeking reimbursement for services provided by more than one service provider, as designated by a Service Provider Identification Number (SPIN) in the applicant’s FCC Form 486, the applicant will prepare a separate BEAR for each SPIN. The reimbursement period for each FRN will begin with the Funding Year Service Start Date reported by USAC in your FCC Form 486 Notification Letter. On the BEAR Form, the service provider must sign an Acknowledgment that: (1) The service provider must remit the discount amount authorized by the fund administrator to the Billed Entity who prepared and submitted this BEAR as soon as possible after the fund administrator’s notification to the service provider of the amount of the approved discounts on this BEAR, but in no event later than 20 business days after receipt of the reimbursement payment from the fund administrator, subject to the restriction set forth in (2) below (2) The service provider must remit payment of the approved discount amount to the Billed Entity prior to tendering or making use of the payment issued by the Universal Service Administrative Company to the service provider of the approved discounts for the BEAR. Important Note: This Acknowledgment, which is Block 4 of the BEAR Form, must be submitted by the Billed Entity as part of the completed, entire BEAR Form to the fund administrator. If the BEAR Form is submitted without the signature of your service provider on the Acknowledgment, the BEAR will not be processed and it may be returned to you. FILING REQUIREMENTS AND GENERAL INSTRUCTIONS Who Must File? The Billed Entity representing a school, library, library consortium, or consortium of multiple entities (hereinafter referred to as “school or library”) who: (1) completed and submitted the FCC Form 471; and (2) filed the FCC Form 486; and (3) seeks to receive reimbursement for the discounts for services already received and paid for since the actual service start date must submit this BEAR Form to the fund administrator. The Billed Entity must complete the BEAR Form and obtain the signature of the relevant service provider on the Service Provider Acknowledgment before sending the BEAR Form to the fund administrator. Throughout these Instructions, the Billed Entity Applicant will be referred to as “applicant” or “you,” the relevant service provider will be referred to as “your service provider,” and the BEAR Form will be referred to as “BEAR” or “Form.” How Many BEARs to File at One Time? You must submit a separate BEAR for each service provider with a separate Service Provider Identification Number (SPIN) whose services you have already received and paid for since your actual service start date. For each SPIN, your BEAR should contain information for each and every one of the multiple FRNs for services delivered by that service provider AND for which you have received your FCDL. Please be sure that each BEAR that you complete contains only one SPIN. Examples ? You receive one FCDL (based on one FCC Form 471) that has five FRNS approved for discounts: ? SPIN #111111111 is associated with three FRNs ? SPIN #222222222 is associated with one FRN ? SPIN #333333333 is associated with one FRN. You can submit three BEARs: one listing all the FRNs associated with SPIN #111111111, and one each for SPIN _FCC Form 472 Instructions Page 3 of 7 July 2013 #222222222 and SPIN #333333333. ? You receive two FCDLs on the same date, based on two FCC Forms 471. ? One letter approves discounts for two FRNs associated with SPIN #111111111. ? The other letter approves discounts for three FRNs also associated with SPIN #111111111. You can file just one BEAR listing all the FRNs associated with SPIN #111111111. When to File? The BEAR should be filed after you have received and paid for eligible services covered by your FCC Form(s) 471 and you have filed an FCC Form 486 for the pertinent FRNs approved in your FCDL. You may submit the BEAR once a year for reimbursement of the discounts for non-recurring services for the entire year, or you may file more frequently (e.g., quarterly, bimonthly, monthly) if that is more convenient. NOTE: If USAC has adjusted your Funding Year Service Start Date, as reflected on your FCC Form 486 Notification Letter, USAC will not honor BEARs with recurring services dates in Column 12 or non-recurring services dates in Column 13 prior to that adjusted Funding Year Service Start Date. Service Provider Annual Certification Form The FCC Form 473 is used by the service provider to confirm that invoice forms submitted or approved by the service provider are completed in compliance with FCC rules governing the schools and libraries universal service support mechanism. The FCC Form 473 must be completed and submitted by the service provider prior to the applicant submitting its first invoice form to USAC. No invoices will be paid without an FCC Form 473 filed for the pertinent funding year. If your service provider has not done so already, please be sure to ask your service provider to complete and submit the FCC Form 473. Where to File? The BEAR can be filed either online or on paper. ? If you are filing online: You may complete, submit and certify the BEAR in the Apply Online section of our website. The system is designed so that once you make the appropriate certifications, the service provider featured is notified that the BEAR is available for their review and online certification or response to you. If you file a BEAR online, do not also mail a printed copy to USAC. – OR – ? If you are filing on paper: Do not staple the BEAR Form, You may complete and submit the BEAR by filing a paper copy of the completed BEAR, including BOTH the completed and signed Block 3 AND Block 4 certification pages, with USAC. The signed BEAR must be filed with USAC at the address listed at the bottom of the BEAR: SLD BEAR FCC Form 472, P.O. Box 7026, Lawrence, KS 66044-7026. For those applicants using express delivery services or U.S. Postal Service Return Receipt Requested, send to: SLD Forms, ATTN: SLD BEAR FCC Form 472, 3833 Greenway Drive, Lawrence, KS 66046, phone 1-888-203-8100. DO NOT FILE THIS OR ANY OTHER UNIVERSAL SERVICE FORM WITH THE FCC. In addition, if you are filing on paper, you may want to work directly with your service provider in filling out this BEAR; at minimum, you must provide the completed BEAR when you contact your service provider to obtain a signature on the Block 4 Service Provider Acknowledgment. Contact your service provider to find out who on its staff should be your contact person for these purposes. Compliance. Anyone filing false information is subject to penalties for false statements, including fine or forfeiture, under the Communications Act, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment under Title 18 of the United States Code, 18 U.S.C. _FCC Form 472 Instructions Page 4 of 7 July 2013 § 1001. All of the information required in the BEAR must be completed, in order for this BEAR to be accepted by the fund administrator for entry into our data system. A valid entry must be submitted by the Billed Entity for each component of information required. These instructions set forth the requirements for a valid entry. If you have any questions about completing this BEAR or any Program form, please contact the SLD Client Service Bureau at 1-888-203-8100, or visit the USAC website, before submitting the BEAR. If the BEAR is not properly completed, it may be rejected and returned to you. Where to Get More Information? You may call the SLD Client Service Bureau at 1-888-203-8100, send an email from the USAC website using “Submit a Question” or a fax to 1-888-276-8736 for more information on how to complete this or other universal service forms. Information is also available on the USAC website. SPECIFIC INSTRUCTIONS Type or clearly print in the spaces provided. Applicants may attach additional pages if necessary. Applicant Form Identifier (Create an identifier for your own reference) – Please assign a unique number to identify this BEAR for your own records. This number (which can include both numerals and letters) could be generated by your usual billing system, or created specifically for this purpose. For example, if you have an accounting system which assigns an invoice number to bills and receivables, you may use the identification number assigned by your billing system. We will refer to this number to identify this particular invoice should we need to contact you concerning this BEAR. Reminder: Complete the Applicant Remittance Information on Page 5, under the Block 4: Service Provider Acknowledgement. Block 1 Header Information Item (1) - Billed Entity Name. Provide your name as indicated on the corresponding FCDL. Item (2) - Billed Entity Number. Provide the Billed Entity Number as it appears on your FCDL. Please be sure to obtain this information from your FCDL, as the information may have been reported differently in your original FCC Form 471. Item (3) - Service Provider Identification Number (SPIN). Provide the number assigned to the service provider who is delivering the services for which you are submitting this BEAR. Remember, only one SPIN is permitted per BEAR. Please be sure to obtain this information from your FCDL for the FRNs for which you are seeking reimbursement. Item (4) - Contact Name. Provide the name of the person who should be contacted if the fund administrator has questions about this BEAR. The contact person must be able to answer questions in a timely manner regarding the information included in this BEAR and the eligible services that have been or are being provided. Item (5) - Contact Telephone Number. Provide the telephone number with area code for contacting the person identified in Item (4). You may also include an extension of up to four (4) digits for a total of 14 digits. Item (6) - Total Reimbursement Amount. Provide the total amount associated with this BEAR. This amount should be the sum of the entries in Column (14). Block 2 Line Item Information per Funding Request Number Columns (7) through (14) The information requested in the following Columns should be completed for each FRN when: (1) you are already receiving or have received the service(s); _FCC Form 472 Instructions Page 5 of 7 July 2013 (2) the service was delivered to you on or after the start date of discounts reported on your FCC Form 486 Notification Letter; (3) you already paid for the services you are receiving or have received; and (4) your service provider has filed an FCC Form 473 for the funding year. Please remember that all FRNs included on this BEAR must be associated with the same service provider whose SPIN is listed in Item (3) of Block 1. Column (7) - FCC Form 471 Application Number. This is the number USAC assigned to the FCC Form 471 with which this line of the BEAR is associated. This number must be obtained from your FCDL. Column (8) - Funding Request Number (FRN). This is the number USAC assigned to each FRN on your FCC Form 471. Each FRN is set forth in your FCDL. Column (9) - Bill Frequency. Please do not complete this Column, as this Column will be completed by the fund administrator. Please note that only Column 10 OR Column 11 should be completed for each FRN (i.e., each line on the form). Please do NOT complete BOTH Columns 10 and 11 for the same FRN. Also, the date featured in this column cannot be earlier than the Service Start Date featured in the FCC Form 486 Notification Letter. Only paid services received in the applicable Funding Year for each FRN are eligible for discounts. Column (10) - Customer Billed Date. Use this Column for reimbursement of bills for recurring services and for multiple installments for non-recurring services. The month and year you enter in this column should be for the first month you received services represented by the amount in Column (14). The date must be in month and 4-digit year (mm/yyyy) format and must be within the funding year. For example: ? If you receive a monthly bill dated June 15, 2012 for recurring services from July 1 to July 31, you should enter 07/2012. ? If you receive a quarterly bill dated November 1, 2012 for recurring services from October 1 to December 31, you should enter 10/2012. ? If you receive a bimonthly installment bill dated September 10, 2012 for non-recurring services from September 1 to October 31, you should enter 09/2012. Column (11) - Shipping Date or Last Day of Work Performed. Use this Column for reimbursement for non-recurring services billed one time only such as Internal Connections. The date in Column (13) should be either the date that the products were shipped or the last date that the service provider performed its work. This date should be in month/day/four- digit year (mm/dd/yyyy) format. Column (12) - Total (Undiscounted) Amount for Service per FRN. The total undiscounted amount represents the total amount paid per FRN for which you are seeking reimbursement of the discount on this BEAR. This total undiscounted amount should reflect the charges for services actually received and should not be an estimated amount. The total undiscounted amount should also not be the total annual amount for the FRN, unless you are making an annual filing or are contractually obligated to pay the entire cost of services. You must deduct charges for any ineligible services, or for eligible services delivered for ineligible recipients or used for ineligible purposes. You should gather your customer bills and any other documentation you need to support your calculations. Column (13) – Discount Rate. Use this column to list the applicant’s approved discount percentage. You can find this discount percentage for each FRN in the FCDL. Column (14) – Amount Billed to USAC. This column is calculated by multiplying the amount in Column (12) by the applicant’s Discount Rate in Column (13). _FCC Form 472 Instructions Page 6 of 7 July 2013 Block 3 Billed Entity Certification The Billed Entity must sign the Certification and declare under penalty of perjury that: (A) The discount amounts listed in Column (14) of this Billed Entity Applicant Reimbursement Form represent charges for eligible services delivered to and used by eligible schools, libraries, or consortia of those entities for educational purposes, on or after the service start date reported on the associated FCC Form 486. (B) The discount amounts listed in Column (14) of this Billed Entity Applicant Reimbursement Form were already billed by the service provider and paid by the Billed Entity Applicant on behalf of eligible schools, libraries, and consortia of those entities. (C) The discount amounts listed in Column (14) of this Billed Entity Applicant Reimbursement Form are for eligible services approved by the fund administrator pursuant to a Funding Commitment Decision Letter. (D) I recognize that I may be audited pursuant to this application and will retain for at least five years (or whatever retention period is required by the rules in effect at the time of this certification), after the last day of service delivered in this funding year any and all records that I rely upon to fill in this form. (E) I certify that, in addition to the foregoing, this Billed Entity is in compliance with the other rules and orders governing the schools and libraries universal service support program and I acknowledge that failure to be in compliance and remain in compliance with those rules and orders may result in the denial of discount funding and/or cancellation of funding commitments. I acknowledge that failure to comply with the rules and orders governing the schools and libraries universal service support program could result in civil or criminal prosecution by law enforcement authorities. Item (15) - Signature. Provide the signature of the authorized person. Item (16) - Date. Provide the date that the Billed Entity signed the BEAR. Item (17) - Printed name of authorized person. Provide the printed name of the authorized person. Item (18) - Title or position of authorized person. Provide the title or position of the authorized person. Item (19) - Telephone number of the authorized person. Provide the telephone number of the authorized person, should the fund administrator need to contact this person. Item (20) - Address of authorized person. Provide the address of the authorized person. Block 4 Service Provider Acknowledgment After completing the top of page 4 (Billed Entity Name, Billed Entity Number, Contact Name, and Contact Telephone Number), provide a copy of all four pages of the BEAR to your service provider. Your service provider must complete and sign Block 4: Service Provider Acknowledgment, and return it to you via fax, mail, or in person. An original ink signature is NOT required on Block 4. The service provider whose SPIN is listed in Item 3 of Block 1 must sign the Acknowledgment that confirms the following: (A) The service provider must remit the discount amount authorized by the fund administrator to the Billed Entity Applicant who prepared and submitted this Billed Entity Applicant Reimbursement Form as soon as possible after the fund administrator’s notification to the service provider of the amount of the approved discounts on this Billed Entity Applicant Reimbursement Form, but in no event later than 20 business days after receipt of the reimbursement payment from the fund administrator, subject to the restriction set forth in B. below. (B) The service provider must remit payment of the approved discount amount to the Billed Entity Applicant prior to tendering or making use of the payment issued by the Universal Service Administrative Company to the service provider of the approved discounts for the Billed Entity Applicant Reimbursement Form. _FCC Form 472 Instructions Page 7 of 7 July 2013 (C) I certify that, in addition to the foregoing, this Service Provider is in compliance with the other rules and orders governing the schools and libraries universal service support program and I acknowledge that failure to be in compliance and remain in compliance with those rules and orders may result in the denial of discount funding and/or cancellation of funding commitments. I acknowledge that failure to comply with the rules and orders governing the schools and libraries universal service support program could result in civil or criminal prosecution by law enforcement authorities. Item (21) - Signature of authorized person. The original, fax or copy of the signature of an authorized person on behalf of a service provider must be provided. An authorized person is an individual who works for the service provider and who has the knowledge required by the Acknowledgment. Item (22) - Date. Provide the date that the service provider signed the Acknowledgment. Item (23) - Printed name of authorized person. Please print the name of the authorized person whose signature was provided in Item 21. Item (24) - Title or position of authorized person. Please provide the title or position of the authorized person whose signature was provided in Item 21. Item (25) - Telephone number of authorized person. Please provide the telephone number of the authorized person, so that the fund administrator may contact the authorized person if necessary. Item (26) - Address of authorized person. Please provide the address of the authorized person. Item (27) – Applicant Remittance Information. Applicants must provide the name, title, and street address of the authorized person to whom the Service Provider must mail the BEAR payment, once it is received from USAC. Important Note: This Acknowledgment, which is Block 4 of the BEAR, must be submitted by the Billed Entity Applicant as part of the completed, entire BEAR to the fund administrator. If the BEAR is submitted without the signature of your service provider on the Acknowledgment, the BEAR will not be processed and will be returned to you. Do not staple the BEAR Form.