NG9-1-1 Service: Media Communication Line Services (MCLS) Direct Access to NG9-1-1 for individuals with disabilities who make Video, Text and/or Voice Calls LEGACY 911: Voice or TTY call LEGACY 911: Voice call by non-native English caller LEGACY 911: Video 911 call via Video Relay Service (VRS) PSAP Video Relay Service Caller Routing Services NG911: Video 911 call Caller PSAP Emergency Video Sign Language & Communication Assistance Line Service MCLS • Line Services Include: – Sign Language – Speech-to speech – Text-to-voice – Voice-to-text – Any of the combinations MCLS (EVSLCAS) Work Group Co-Chairs • Chris Littlewood littlewood.chris@spcollege.edu • Donna Platt donna911wa@gmail.com