Consumer/Disability Telecommunications Advisory Committee (CDTAC) Meeting Federal Communications Commission 445 12th Street, Southwest, Room TW-C305, Washington, DC Friday, March 15, 2002 9:00 A.M. - 5:00 P.M. A G E N D A Morning Session 9:00 - 9:05 A.M. Welcome and Call to Order Shirley Rooker, Committee Chair 9:05 - 9:25 A.M. Remarks of K. Dane Snowden, Bureau Chief, Consumer Information Bureau, Chairman and Commissioners [schedules permitting] 9:25 - 9:30 A.M. Committee Business, Shirley Rooker 9:30 - 10:15 A.M. Homeland Security Marsha MacBride, Chief of Staff to the Federal Communications Commission Jeffrey Carlisle, Senior Deputy Chief, Common Carrier Bureau Pam Gregory, Chief, Disability Rights Office, Consumer Information Bureau 10:15 - 10:45 A.M. Committee Discussion and Recommendations 10:45 - 11:00 A.M. Break 11:00 - 12:00 P.M. Processing and Resolution of Consumer Complaints -— Proposed Rules regarding a Unified System for Filing Informal Consumer Complaints; Report of Consumer Complaints and Inquiries Processed by Consumer Information Bureau for Fourth Quarter Calendar Year 2001; handling of disability-related complaints Introductions by Pam Gregory, Chief, Disability Rights Office, Consumer Information Bureau Margaret Egler, Deputy Bureau Chief (Policy), Consumer Information Bureau Thomas Wyatt, Deputy Bureau Chief (Operations), Consumer Information Bureau Jenifer Simpson, Telecommunications Accessibility Specialist, Disability Rights Office 12:00 - 12:45 P.M. Committee Discussion and Recommendations 12:45 - 1:30 P.M. Lunch (provided) 1:00 P.M. Demonstration of Speech-to-Speech Communications by Dr. Bob Segalman, Founder, Speech-to-Speech Communications Afternoon Session 1:30 - 2:20 P.M. Hearing Aid Compatibility and Digital Wireless Telephones, In the Matter of Section 68.4(A) of the Commission's Rules Governing Hearing Aid Compatible Telephones, adopted October 29, 2001, released November 14, 2001 Blaise Scinto, Deputy Chief, Policy Division, Wireless Telecommunications Bureau 2:20 - 2:45 P.M. Committee Discussion and Recommendations 2:45 – 3:00 P.M. Break 3:00 – 3:45 P.M. Changes to the Universal Service Support Mechanism, Schools and Libraries Program, In the Matter of Schools and Libraries Universal Service Support Mechanism, Notice of Proposed Rule Making and Order, adopted January 16, 2002, released January 25, 2002 Narda Jones, Attorney, Accounting Policy Division, Common Carrier Bureau 3:45 - 4:15 P.M. Committee Discussion and Recommendations 4:15 – 4:45 P.M. Committee Business, Shirley Rooker 4:45 - 5:00 P.M. Participation by the public; next meeting date. 5:00 P.M. Adjournment